Synopsis

Nicole Mazza – Commercial Director, Stuart

From Hub to Home: How to Exceed your Customers’ Expectations

The urban delivery landscape is evolving rapidly, with consumers expecting faster, more efficient and sustainably-driven last mile services. In fact, up to 79% of consumers will reportedly switch from their favourite retailer if they don’t offer their preferred delivery method. However, with complex line haul processes and slow distribution, these criteria are difficult to meet. How can retailers innovate to wow their customers and stand out? Join this session to learn more about the solutions Stuart have built, empowering retailers to offer midnight cut-off to customers for next-day delivery, and striving to cut logistics providers’ emissions to improve urban areas.