2025 Sponsors

FEB 11 Royal Lancaster Hotel London

Diamond Sponsors

Amazon Shipping

Amazon Shipping offers a parcel delivery solution to retailers and Amazon selling partners for orders placed on your own website, Amazon.co.uk, and more. Take advantage of our technology-driven logistics network to access fast and reliable delivery from your warehouse to your customers. Partnering with Amazon Shipping, you can look forward to easy-to-understand rates, hassle-free claims, and dedicated support – all at the click of a button.

Asendia Asendia

Asendia

Asendia is one of the world’s leaders in international e-commerce and mail, delivering packages, parcels and documents to more than 200 destinations across the globe. With a rich heritage from founding companies La Poste and Swiss Post, Asendia combines extensive international and local know-how. Asendia’s expertise is broad-reaching, encompassing different aspects of e-commerce, from webshop software and marketplace management to international logistics. Asendia’s vision is to empower its customers worldwide with seamless access to global markets through our innovative and sustainable cross-border eCommerce logistics solutions. Asendia employs over 1,500 people in Europe, UK, Asia Pacific and the USA – a global network blended with a local presence.

DPD

DPD UK is a member of Geopost, a European leader in parcel delivery, and part of the La Poste Groupe. The company operates 10,000 vehicles from 85 locations in the UK and delivers over 400 million parcels a year. Geopost is the largest parcel delivery network in Europe. We combine innovative technology and local knowledge to provide a flexible and user-friendly service for both shippers and shoppers worldwide. Currently, 34% of its van fleet is all-electric while 95% of its HGV fleet runs on biofuel. DPD puts sustainability at the heart of its business practices and is on track to be net zero by 2040, an objective fully validated by the Science Based Targets initiative (SBTi)

Hived

HIVED is building the first sustainable parcel delivery network at scale for a fast and reliable delivery experience. Powered by a 100% electric fleet, HIVED provides same-day, next-day and two-day services with outstanding reliability, seamless integration, modern features, instant human support, a highly trained delivery team, and competitive pricing. By providing retail customers with exceptional deliveries, retailers can save money with fewer refunds and reduced customer churn, maintain control of their brand experience for the entire customer journey through to delivery.

HIVED offers UK nationwide collection and delivery to all of Greater London for brands such as ASOS, Karen Millen, Zara, Candy Kittens, and more. HIVED is also integrated with Metapack and other major ecommerce softwares for a smooth and easy integration process. Learn more at hived.space.

InPost InPost

InPost

InPost provides logistics solutions for the eCommerce industry in Europe. Founded by Rafał Brzoska, InPost is now one of the leading delivery platforms for eCommerce. Today, the InPost network is one of Europe’s largest and most convenient automated parcel collection and delivery systems, with over 40,000 modern APMs and over 30,000 PUDO points in nine countries (UK, France, Poland, Italy, Spain, Portugal, Belgium, Luxembourg, the Netherlands).

InPost also provides courier and fulfilment services to eCommerce sellers, working with around 100,000 e-tailers. During 2023 alone, the company handled 892 million parcels.Founded in 1999 and listed on the Amsterdam Euronext, InPost aims to redefine the status quo by promoting the benefits of out-of-home deliveries. Through the network of APMs exceeding 27,000 across the U.K, Poland, France, Italy, Benelux, Spain and Portugal, the company delivered a record 774 million parcels in 2022 alone.

Out-of-home delivery is set to reshape e-commerce. As the era of cheap home deliveries comes to an end, parcel lockers provide a more convenient solution which currently keeps costs low for 1.6 million unique consumers (locker-to-locker and returns) and 227 integrated merchants in the UK.Partner with InPost today to change shopping behaviours and bring footfall, incremental spend and positive customer experiences to your destinations.

Contact: [email protected]

Parcel Pending by Quadient

Quadient is the leading provider of innovative parcel management solutions for retailers and carriers worldwide. Parcel Pending by Quadient smart locker solutions support over 70 million deliveries each year to more than 20,000 locations around the globe. Our team is passionate about delivering more – more products, more personalised service, and more meaningful experiences – to make parcel deliveries and returns easy, secure, and intuitive for everyone. With our wide variety of secure locker solutions and our world-class customer experience, we help our clients manage more deliveries to more places, realise operational efficiencies, and solve last-mile delivery challenges. Now, with our expanding open locker network, retailers and carriers can further reduce pressures and costs associated with first- and last-mile logistics by centralising parcel pick-ups and returns to our convenient, secure locker network locations.

Spring GDS UK Spring GDS UK

Spring GDS UK

Spring GDS simplifies cross-border e-commerce logistics, creating responsive and responsible solutions with local flavour and global reach.

As part of PostNL Group, we leverage a global network known for its quality service. With over 20 operation centres across three continents, we collaborate with over 230 international logistics partners, granting UK e-commerce merchants access to 190 destinations worldwide.

We simplify customs clearance and international returns by providing digital administration and clear, transparent pricing so customers won’t face unexpected costs upon delivery. Each customer is assigned dedicated local account management and support, ensuring a personalised experience. Our solutions integrate with various platforms in under 24 hours.

We focus on emission reduction initiatives like integrating HVO100 into the European road network, achieving over 90% CO2 reduction at no extra cost to customers or consumers. Together with PostNL, we aim for a zero-carbon footprint by 2040. Spring’s services save time and cut costs while ensuring transparent processes with no surprises upon delivery.

Contact: [email protected]

Uber Direct Uber Direct

Uber Direct

Uber Direct is a last-mile delivery solution that enables you to add on-demand delivery to your own website or app. Powered by the same technology and network of couriers as Uber Eats. From Food to Fashion, Health & Beauty to DIY – get your customers whatever they need, whenever they need, with real-time delivery tracking.

Gold Sponsors

Air Business Limited Air Business Limited

Air Business Limited

Air Business Limited, established in 1986, is a market leader in global mail, fulfilment, distribution, and e-Commerce logistics. As a wholly owned subsidiary of An Post, the Irish national postal provider, Air Business leverages nearly four decades of expertise to deliver over 300 million items annually to more than 220 countries and territories. The company offers a range of services including untracked, tracked and express delivery options, supported by state-of-the-art technology. Air Business provides tailored e-Commerce solutions, flexible warehousing, and intelligent data insights to enhance supply chain efficiency. Their innovative Consero platform simplifies global shipping, ensuring seamless cross-border trade. With a strong focus on customer service and social responsibility, Air Business is dedicated to delivering smiles worldwide.

Contact: [email protected]

Amazon Multi-Channel Fulfilment Amazon Multi-Channel Fulfilment

Amazon Multi-Channel Fulfilment

Amazon Multi-Channel Fulfilment (MCF) helps businesses tap into the power of Amazon’s fulfilment network to deliver orders across any off-Amazon channel, including your brand website. Over 300,000 businesses have entrusted MCF with their order fulfilment. Key benefits include:

Fast fulfilment and delivery
Simple, predictable pricing
Inventory optimisation

Contact: [email protected]

Correos

Correos is the last Mile Delivery Spain-Portugal and International Parcel Delivery Service. Send your parcels anywhere in the world with the greatest flexibility and at the best prices.

Emirates SkyCargo Emirates SkyCargo

Emirates SkyCargo

Since inception, Emirates SkyCargo has been a facilitator for global trade. As the cargo arm of the world’s largest international airline, Emirates SkyCargo operates a global network of over 140 destinations across 6 continents to transport goods to all corners of the world. With every new and unique destination added to the network, the airline improves trade flows and generates new, reciprocal business opportunities that help strengthen global economies.

Harnessing the technical insight of experts and customers, Emirates SkyCargo has developed tailor-made solutions for highly specialized transportation needs, handling cargo with purpose-fit attention throughout its journey. At its hub in Dubai, Emirates SkyCargo operates two world-class cargo terminals, with a capacity of over 2.3 million tonnes per annum. With extensive cool chain capacity, including the world’s largest, EU GDP-certified pharmaceutical hub, the freight division transports even the most sensitive of cargo quickly, safely and reliably.

Evri

Evri is the UK’s biggest dedicated parcel delivery company, delivering over 730 million parcels a year. The company has a mission to be the most convenient way to send, receive and return parcels, without costing the earth.

We’ve set an ambitious target to be Net Zero by 2035 for our operations and suppliers, and we’re on track to achieve that. Total carbon has reduced by 16% since FY20/21 despite 15% increase in parcel volumes; carbon per parcel has reduced by 27% in the same timescales.

Evri works with most of Europe’s top retailers, marketplaces and pre-loved sites. The roots of Evri can be traced back 50 years to Yorkshire in 1974, but the business has grown significantly over the decades – it now has 25,000+ couriers and 15,000+ out-of-home locations, including 2,000 Post Office branches, and a growing network of hubs and depots.

Contact: [email protected]

FedEx

FedEx invented express transportation and remains the industry’s global leader, providing rapid, reliable, time-definite delivery to more than 220 countries and territories, connecting markets that comprise more than 99% of the world’s gross domestic product. FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. By offering customers access to a larger suite of e-commerce services, we support European online businesses on their growth journeys and help to connect them to customers in global and intra-European markets.

Furdeco

Furdeco are a 2-Person, white glove, home delivery provider based in Walsall, West Midlands. We offer a cost-effective universal solution for your large ticket delivery and fulfilment requirements. To complement our core nationwide delivery, we also offer storage in our 250,000 sq ft centrally located Midlands based warehouses, a range of installation and assembly services and we also provide disposal and recycling services for old furniture and appliances. Our expert delivery teams understand the value of the products they deliver, and they are the face of our trusted Clients. Reputation, Delivered.

Landmark Global

Landmark Global is the trusted international logistics partner, powering your e-commerce growth. Count on us to handle your cross-border e-logistics.

We ship to more than 220 destinations around the world, delivering an efficient and cost-effective cross-border service. Our operational and commercial hubs are strategically located close to our clients, ensuring local expertise with global reach.

LC Packaging UK Ltd

LC Packaging UK Ltd, a member of Royal LC Packaging BV, leads in sustainable packaging solutions across the UK. Our latest product, reusable postal boxes, offers an eco-friendly alternative to single-use cardboard, underlining our commitment to reducing waste and promoting a circular economy. These foldable designs not only save space but also make storage and transportation more efficient.

At The Delivery Conference 2025, we will demonstrate how our global insights combined with local expertise help us effectively meet the diverse needs of our markets. As a trusted partner, LC Packaging UK drives excellence in the ecommerce and logistics industry, ensuring our practices benefit the environment and our clients. We create bespoke solutions that are specifically tailored for supporting customers.

OCS Worldwide

OCS Worldwide is a leading, independent cross-border delivery company, which has been operating in the UK for 65 years. We partner with eCommerce retailers, taking care of the international shipping and delivery of their parcels into Europe, the US, Australia and across the globe. We are the cross-border eCommerce carrier of choice for retailers in the UK, from leading brands like Boden and Charles Tyrwhitt to smaller market traders, looking after their parcels from the moment of despatch to final mile delivery.

Ours is a fully circular, eCommerce delivery service. We have a large fulfilment centre in the Midlands, and we also collect direct from our customers, before going on to handle shipping, and delivery. We also have a returns and grading service, plus we take care of our customers’ duty reclaim and returns goods relief.

For more information visit https://www.ocsworldwide.co.uk/

parcelLab parcelLab

parcelLab

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experiences, creating unique moments of pure joy for their customers. Trusted by leading brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide–bringing people and brands closer together.

Pro Carrier

We are Pro Carrier, your premier logistics partner that transcends boundaries. Our commitment to excellence extends across both international and domestic delivery services, providing a seamless and reliable solution for businesses worldwide. Whether your shipments cross oceans or navigate local routes, Pro Carrier’s state-of-the-art solutions ensure efficiency, real-time tracking, and unparalleled visibility.

In addition to our robust delivery services, we are proud to introduce our innovative returns solution, simplifying the reverse logistics process. Pro Carrier empowers businesses to manage returns effortlessly, enhancing customer satisfaction and loyalty.

Furthermore, our freight options redefine versatility. From small packages to large cargo, Pro Carrier adapts to your unique shipping needs. We understand the significance of a well-rounded logistics approach, and our platform ‘Horizon’ is designed to optimise every aspect of your supply chain.

Relay Relay

Relay

Relay’s unique model of Hyperlocal delivery and use of hybrid Lighter delivery methods, empowers Retailers to provide a Faster, Cheaper & Greener ecommerce proposition. Our technology first delivery model is built for efficiency, scalability, and convenience. Delivering quality, without compromise!

Contact [email protected] & [email protected]

Royal Mail Royal Mail

Royal Mail

Post Office is here, in person, for the people who rely on us

We’re here: With over 11,500 branches, we’re UK wide and yet fundamentally local. In person: Post Office remains a vital part of the high street across the whole of the UK. Despite the growth in digital services, there will always be things that you can’t do online, like sending or collecting a parcel. We continue to offer that personal connection. For the people who rely on us: The Post Office is for everyone, from individuals, sole traders, small businesses and large retailers and organisations. We’re proud to provide vital, trusted services that they need.

Our new Mails vision is to provide unparalleled access to mails and parcel services for customers, carriers and retailers. A vision we are well on our way to deliver as we now also partner with Evri, DPD, DHL and Amazon logistics.

Contact: [email protected]

Sparck Technologies

Sparck Technologies develops and builds automated packaging solutions for e-commerce businesses facing challenges like increasing order volumes, labour shortages, and rising shipping costs. Our solutions effortlessly create, fill, fold, and label each parcel in one seamless process – delivering fast, reliable, and sustainable packaging automation. Founded in 1924, our mission is to make every parcel our clients send out a brand ambassador for their business. With the capability to tailor-make up to 1,100 packages per hour for multiple or single item orders, our automated packaging systems offer the efficiencies of high-volume throughput and provide the essential flexibility to future-proof packaging.

what3words

what3words is an easy way to identify precise locations. Every 3 metre square has been given a unique combination of three random words: a what3words address. Millions of people around the world use what3words to find, share and navigate to precise locations using three simple words.

Thousands of businesses are collecting what3words addresses to enable precise deliveries. what3words gives customers an easy way to communicate specific delivery locations so businesses can offer faster, more accurate, and highly reliable deliveries – anywhere in the world. Retailers such as boohoo, Oddbox and Marks Electricals are amongst the thousands collecting what3words addresses at checkout and leading carriers such as DHL, DPD, Yodel, Evri and BJS are using what3words to ensure deliveries arrive exactly where they need to be. Find out more at what3words.com/business

Yodel

Yodel is an independent UK parcel carrier with a focus on retail. It works with its clients to customer focused services and innovative delivery features.

Delivering 190 million parcels per year on behalf of a variety of clients, the company has a relationship with many of the top UK retailers and a range of international sellers.

Reliable delivery speeds: Choose from a range of fast and reliable delivery speeds, knowing that Amazon Shipping is rooted in the expertise and technology to get the job done

Yodel offers a full range of B2C services covering every postcode in the UK, via 24 and 48-hour options with enhancements including two-hour delivery and collection windows, inflight customer divert options, returns and click and collect through our partnership with Collect+, the largest Pick Up Drop Off store network in the UK, plus an online C2C send service via its ad-hoc booking platform, Yodel Direct.

With award-winning customer service platforms, technology teams and driver app, Yodel delivers an innovative experience with every parcel.

Zig Zag

ZigZag is a market-leading global returns solution provider.  Smarter returns for retailers, customers, and the planet.

Silver Sponsors

An Post

An Post Commerce are Ireland’s masters of delivery, offering nationwide delivery in Ireland, 6 days a week, including evening delivery. We are customer focused offering simple, flexible and convenient delivery and returns solutions supported by a network of over 4,000 vehicles including over 1,000 electric vehicles. We process c. 50m parcels annually and we are the first Irish carrier to offer 2 delivery attempts as standard. We are trusted, with a network of 9,000+ employees and an unrivalled knowledge of local communities. We focus on delivering operational excellence and the highest service quality levels possible for our clients and their customers. We work with clients to develop a service model to suit their needs. Contact us

Logopak

Logopak is a leading manufacturer of automated packaging, bagging, and labelling solutions tailored for the retail and E-commerce industries. In addition to these core services, we specialise in despatch solutions, including carrier labelling and document insertion, streamlining your operations from packaging to shipping.
Our innovative systems are designed to enhance efficiency, accuracy, and reliability at every stage of your process, providing seamless integration with your existing workflows.

Contact Logopak today to learn more about how we can optimize your operations at 01904 692333 or via email at [email protected].

Metagistics Metagistics

Metagistics

Metagistics is innovative logistics company, provides global freight forwarding, customs clearance and fulfilment services. Our micro-fulfilment solution allows reduce shipping times by positioning goods closer to customers and help business cut down on logistical costs.

Working with Metagistics guarantees streamlined logistics, adherence to regulations, and superior customer service, making us the ideal partner for your supply chain needs.

Nova Global

Nova Global offers seamless and reliable cross-border delivery solutions to online businesses worldwide. We’re enabled to open any country through a single global API platform, which supports various options for the last mile delivery, linehauls and export/import customs clearance.

Nova Global provides B2C delivery from/to China, the United Kingdom, U.S., Eastern Europe, Ukraine, and Moldova.

For global e-commerce businesses, we offer new markets and an opportunity to integrate with us to access unique and comprehensive delivery services for clients.

For logistic partners, we offer a fast and efficient delivery service of products across borders globally.

Retail Economics

Retail Economics is an independent economics research consultancy focused on the UK consumer and retail industry.We analyze the complex retail economic landscape and draw out actionable insight for our clients. Leveraging our own proprietary retail data and applying rigorous economic analysis, we transform information into points of action. Our thought leadership services provide our clients with unparalleled opportunities to grow brand awareness in the consumer sector while helping to inform critical business decisions through deeper insights.

Stamp Free Stamp Free

Stamp Free

Stamp Free is an award-winning digital shipping company revolutionising ecommerce returns and parcel shipping. Our patented innovative solutions, powered by AI, enable customers to send label free parcels, online returns, and letters securely and effortlessly using just a smartphone. Whether through a carrier app, the Stamp Free app, or our cutting-edge AppFree™ platform – accessible directly via WhatsApp – we provide unparalleled convenience.

Our label free offering provides the ideal way to seamlessly enable quick in-store label free returns whilst AppFree has been designed specifically with ecommerce retailers in mind, transforming the returns process into a seamless, customer-friendly experience, reducing friction for customers as well as enhancing satisfaction and loyalty.

Having successfully completed trials in Central Asia and South America, Stamp Free can empower international retailers to gain a competitive edge. Our solutions deliver real customer convenience, streamline operations, and help businesses grow their market share in an increasingly competitive ecommerce landscape.

Contact: [email protected]

Lunch and Refreshments

Emirates SkyCargo Emirates SkyCargo

Emirates SkyCargo

VIP Dinner Sponsors

Brightpearl by Sage Brightpearl by Sage

Brightpearl by Sage

Based in Bristol (UK) and Austin, Texas (US), Brightpearl by Sage provides a retail operating system (ROS) for retailers and wholesalers.

Our mission is clear: automate retail operations so merchants can spend their time and money growing the business fearlessly, and without limitations. Brightpearl by Sage’s ROS includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse and logistics. In addition, the operating system has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify. Brightpearl’s platform manages over 10m transactions and $5bn of business a year.

Contact: [email protected]

Norsk Global Norsk Global

Norsk Global

With over 30 years of experience in international delivery, Norsk Global is a reputable, privately owned business offering a comprehensive suite of services tailored to meet the precise shipping needs of our customers. Our team of over 150 dedicated professionals operates hubs in the UK and Netherlands, ensuring seamless adaptation to the ever-evolving landscape of international logistics.

As a one-stop-shop logistics provider, we offer a wide range of services, including Express Shipping, eCommerce Fulfilment, Customs Clearance, Dangerous Goods and more. Our innovative solutions, coupled with our commitment to service excellence, cutting-edge technology and carefully selected strategic worldwide partnerships, set us apart.

By leveraging our deep industry knowledge and extensive experience, we can effectively address the unique shipping challenges of our customers, no matter the size or industry of your business, and whether you’re a true shipper or reseller.

We’re here to help!

Starlinks Global Starlinks Global

Starlinks Global

Starlinks Global is setting a new standard in cross-border delivery services by focusing on quality, care, and innovation. Our customer-centric philosophy that it’s ‘never just a parcel’ underscores our dedication to providing exceptional customer experience.

We simplify global trade for retailers, ensuring seamless and reliable delivery to even the most complex markets.

Media Partners

Retail Technology Innovation Hub

Published by Paxton Media Ltd, Retail Technology Innovation Hub (RTIH) was launched in 2017 by Scott Thompson, former Editor of Retail Systems.

It is now the leading publication for the global omnichannel retail technology community, with an offering that includes a website, printed magazine, reports, and events such as the RTIH Innovation Awards.

Over the past 20 years, Scott has held senior editorial positions at contributed to a number of business and technology-related publications, and has covered the retail and retail technology sectors in-depth.

Scott launched RTIH as he believed there was a gap in the market for a source of independent retail technology news, analysis and research, written by people with a genuine passion for this fast moving sector.

RTIH goes beyond the press releases and marketing hype, talks to retailers, tech suppliers, trade associations, analysts and consultants and tackles all the industry topics that matter.

CEP-Research

CEP-Research.com is an online information platform focusing on the worldwide courier, express and postal industry. Industry news is provided daily through our website and e-newsletter.

In addition, CEP-Research offers other industry-related services, e.g. market intelligence and customised publications.

InternetRetailing InternetRetailing

InternetRetailing

InternetRetailing, DeliveryX and our research arm RetailX are the leading resource for insight, analysis, in-depth research and events, for professionals in multichannel retail and ecommerce globally.

Our research, whitepapers, events and dinners drive board-level conversation in multichannel and ecommerce, with a focus on commercial outcomes and connection with the digital, demanding customer.

For the sponsor, we offer an opportunity to be in the conversation and deliver qualified leads that will drive your business forward. Our research, events and editorial can support your content and growth strategy by reaching ecommerce decision makers at their research phase.

Retail Technology Review.com

RetailTechnologyReview.com is a feature-rich B2B website dedicated to the products and solutions needs of end users within the retail sector, in-store and in retail supply chain environments.

The site’s content includes everything from Mobile Computing, RFID, Data capture, Printing & Labelling, EPoS systems, Kiosk technology, Surveillance & Security, Digital Signage, Internet Retailing, Retail Supply Chain through to current news, informed opinion articles and key events on the retail calendar.

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